Customer Testimonials

In 2015 Rides converted our phone system to a Hosted Voice over IP solution. We were promised quality phone service at a fraction of the price of a traditional phone system. What we discovered was quite the opposite. Our customers experienced poor call quality and frequently had their calls go unanswered. Many attempts were made to correct the problems we were experiencing, but to no avail. In a business where the phone system is so critical to our daily operations we were left with no choice but to find a different solution. Rides partnered with Midwest Technology Services to install an Allworx system to replace our Hosted Voice over IP solution. The services and equipment has been outstanding! It was a difficult lesson to learn, one where cheaper is not always better.

Sam Johnson
Chief Financial Officer
Rides 


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Hi Pete,

Just wanted to drop you a note to say how much we appreciate all the great service you have provided Northstar Bank and Agency over the past couple of years, including the installation and setup of the Allworx phone system in all four of our branch locations. You and your team did a great job of listening to and assessing and providing us with new systems that deliver the features and benefits that are helping us to continue to improve customer service and staff efficiency.
Your installation and conversion process from our old system was seamless. The training you provided for our staff enabled our team to feel immediately confident as they accepted and placed external and internal calls. Service after the sale continues to be great. Our staff really enjoys working with your Midwest Technology Services Team and appreciates your easy to use systems. Thanks for helping us better serve our customers!

Best Regards,
Scott Taylor, President & CEO


 


Thanks Midwest Technology

Dear Midwest Technology,

Thank you for the recent installation of our new surveillance
system.  I am still truly amazed at how we can monitor our business from
anywhere in the world.  Our business has suffered two burgerlaries in the past
five years, and now we have the ability to view our office via the web through
the cameras you have installed.  All I can say is…Awesome!!  Thanks for the
additional training on the system features, functions and the prompt service
when we called.  My wife and I can relax a bit now that the office is under a
watchful eye.  Thanks again!

Mark
Abc Seamless, Worthington



ABC Seamless Siding
We're a small business with big business problems from time to time. Midwest Technology helped us by evaluating our communications needs. Our new IP phone system saves time and money by directing our customers where they want or need to be so we can help them more efficiently. Super easy to use and the Midwest Tech's didn't leave until our system worked seamlessly. Thanks Midwest Technology Services!

Gary Blair-General Manager- ME's Body Shop and Detail Center

Our school has worked with Pete and Travis for over 10 years.  Besides installing our phone system, they have also assisted us with our district intercom system, tornado alarm, and the bell system in our middle school building.  In our district we have six different buildings and sites with over 250 extensions which they have assisted in tying together to make our district phone system easy to use and efficient.  In our school setting we have asked them for some complicated solutions and they have come through every time.  Just this past summer, they installed our security camera system in our high school building.  We are very pleased with the work they do and the timely manner in which they fix any issues that come up.



Kevin Richardson-Estherville Lincoln Central Community School District
Midwest Technology Services was very competitively priced when we recently purchased our telephone system. They have been absolutelty outstanding in supporting our health care company in the transition to the new system. In addidtion they have installed the most recent upgrade in our firmware and were instrumental in assisting us in expanding the availability of incoming/outgoing lines and lowering our costs by switching us to a T-1 line.

Jason Low - Seasons Center for Community Mental Health
This past summer Midwest Technology Services installed an integrated phone, paging and bell system into West Bend-Mallard schools. Installation, training and support have been excellent.

Mark Johnson - West Bend-Mallard Community Schools
Emmet County Courthouse purchased our phone system through Midwest Technology and we are very satisfied with the system. The savings we have experienced with our T-1 line has been a benefit to the county. We have saved money by having the T-1 line and also on our long distance charges. The best part is that the service from the guys at Midwest Technology is outstanding!

Barb Bohm - Emmet County Courthouse
We've been working on projects with Pete and Travis for nine years. They've taken the time to learn and follow our standards. Whether voice communications, cabling, or troubleshooting; their expertise and pride in doing quality work is apparent. External visitors have even commented on the neatness of the wiring in our communications rooms. They are also very customer service-oriented; whether working with us or employees at our remote sites, the experience is always positive. Over the years their work and work ethic is something weve learned to trust. They have always done a great job for us!

Pam McIntosh - Farm Credit Services of America
Midwest Technology Services has provided voice communications for our facility and continuously exceeds our expectations. Their knowledge and years of experience make them a valued partner in voice applications decisions. Repair requests are always resolved quickly. I highly recommend Midwest Technology Services for your business communication needs.

Rita Patocka - Avera Holy Family Hospital

Video Surveillance

Businesses, Local Governments and Schools throughout the region are currently benefiting from Midwest Technology designed and installed video surveillance systems. Systems installed by Midwest Technology are extremely flexible and easy to use.
Interested in Video Surveillance? Click Here

Access Control

Access control is your answer to knowing who is in your premises and when, enabling you to limit entry to those staff and visitors entitled to have access. Midwest Technology installs simple and easy to use Access Control systems for a single door to hundreds of doors.
Interested in Access Control? Click Here.

Structured Voice & Data Cabling Installation

In order to survive in the modern business world, it’s vital to have a structured cabling system that connects your network both internally and externally. Could you imagine your business surviving in the 21st century without being able to deliver information at the drop of a hat?
Interested in Voice or Data Cabling? Click Here.

Deskphone on Your Smartphone

Put the power of your deskphone on your Smartphone or tablet. Improve professionalism. productivity and your customer’s experience with our business mobility solutions…
Interested in Business Mobility? Click Here.
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