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Privacy Policy

Privacy Policy

Effective Date: January1, 2026

Company Name: Midwest Technology Services, LLC
Contact: 888-387-8811    info@mw-ts.com   2742 420th Ave Graettinger, IA 51342

  1. Introduction

Midwest Technology Services, LLC (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our telecommunications services, including through our website, text messaging (SMS/MMS), and other communications.  By using our services or opting in to receive text messages from us, you consent to the practices described in this Privacy Policy.

  1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, service address, and payment details.
  • Service Information: Details about your plumbing or heating needs, appointment dates, and service history.
  • Communications Data: Messages you send or receive through our SMS program, including opt-in/opt-out confirmations.
  • Website Usage Data: When you visit our website, we may collect non-personal information like IP address, browser type, and pages visited.
  1. How We Use Your Information

We use your information to:

  • Schedule and confirm appointments
  • Send service updates, estimates, and invoices
  • Provide customer support and follow-ups
  • Deliver occasional special offers or promotions (only if you have opted in)
  • Comply with legal or regulatory obligations

We will never sell, rent, or share your personal information with third parties for their marketing purposes.

  1. SMS Messaging and 10DLC Compliance

By providing your mobile number, you agree to receive text messages from Midwest Technology Services, LLC related to your telecommunication services.

  • Message Frequency: Varies based on your interaction (e.g., appointment updates, promotions).
  • Message and data rates may apply.
  • Opt-Out: You can reply STOP at any time to unsubscribe from future messages.
  • Help: Reply HELP for assistance.

Your consent to receive SMS messages is not a condition of any purchase.

  1. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Afterward, your data will be securely deleted or anonymized.

  1. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.

  1. Sharing Your Information

We may share limited information with:

  • Service providers who assist in delivering our services (e.g., scheduling software, payment processors, SMS platforms)
  • Legal authorities when required by law or to protect our rights
  • No mobile information will be shared with 3rd parties for marketing/promotional purposes.

All third parties must comply with privacy and data protection obligations.

  1. Your Privacy Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal data
  • Withdraw consent to marketing communications
  • File a complaint with a data protection authority

To exercise these rights, contact us at info@mw-ts.com

  1. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a new “Effective Date.”

  1. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact:


Midwest Technology Services LLC  Email: info@mw-ts.com
Phone: 888-387-8811
Address: 2742 420th Ave Graettinger, IA 51342

 

Simplify your business technology with our expert solutions—from telecom to surveillance—backed by exceptional local service and support.
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